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Frequently Asked Questions
We provide basic inspection to chip level service for mobile phones all over India covering over 26000 postal codes. Our service is expanded in all the major and minor cities of India for Mobile Phone Repairing. We provide repair services for laptops, desktops, iMacs, and MacBooks only in Kolkata, West Bengal.
Yes, absolutely. You do not have to worry about the security of your device. We work with reputed logistic partners like FedEx, DTDC, and India Post. These logistic companies take full responsibility for your device once you hand it over to them. From the loss in transit to any kind of abnormal loss of your device, if any of these mishaps happen with your device then all these losses will be born by these companies. You can be fully ensured that your device will be fully secured with us.
Usually, before dispatching your device for delivery, we make sure that quality check is done on your device and that your device is working pretty well. However, after getting your device fixed from us for a particular issue, if you face the same issue again then you don’t have to worry. You should get back to our support team as soon as possible with your problem. From there, they will deal with your problem and provide you full support until the issue with your device is fully resolved.
No, we do not fix or repair devices that are under warranty. However, if your device is out of warranty then we will fix your device completely.
We are based in Kolkata, West Bengal, India. Our head office is located in New Town, Kolkata. We have 2 other workshops in Kolkata. One is based in Kestopur and the other in Chandni Chowk.
We usually repair and fix mobile or laptop devices in 1-5 working days. However, sometimes, it may depend upon the issue your device has. If the issue with your device is minor then it won’t take long repair your device. But, if your device has major issues then it might take a maximum of 5 days to repair your device.
Not an issue. You do not have to be absolutely aware of the issue your device has to get it fixed with us. While booking service with us, you just need to fill the form with a few details and then mention that you are not aware of the issue with your device. Our Support Executive will call you back to understand better the issue your device has and what all are the repair jobs your device needs.
You can pay for your repair service in many alternative ways. You can pay us through Credit/Debit Cards or through Paytm. We also accept COD.
Yes, for sure. Even if you do not find your device in our brand list, we will still repair your device. While filling up the form, you should mention your device’s brand name and model no. and mention the issue with your device. Our Support Team will then get back to you and deal with your issue until it is fully resolved.
At Techyuga, we have engineers who are certified to repair all mobile phones and laptops. Apart from the certification, they are highly reliable professionals and have over 6-7 years of experience in repairing mobile phones and laptops.