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Frequently Asked Questions
Yes, absolutely. You do not have to worry about the security of your device. We work with reputed logistic partners like FedEx, DTDC, and India Post. These logistic companies take full responsibility for your device once you hand it over to them. From the loss in transit to any kind of abnormal loss of your device, if any of these mishaps happen with your device then all these losses will be born by these companies. You can be fully ensured that your device will be fully secured with us.
Usually, before dispatching your device for delivery, we make sure that quality check is done on your device and that your device is working pretty well. However, after getting your device fixed from us for a particular issue, if you face the same issue again then you don’t have to worry. You should get back to our support team as soon as possible with your problem. From there, they will deal with your problem and provide you full support until the issue with your device is fully resolved.
Not an issue. You do not have to be absolutely aware of the issue your device has to get it fixed with us. While booking service with us, you just need to fill the form with a few details and then mention that you are not aware of the issue with your device. Our Support Executive will call you back to understand better the issue your device has and what all are the repair jobs your device needs.