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Refund Policy

Order Cancellation

Repair Part Order Cancellation

All orders can be canceled until they are shipped or booked or the company got the possession or made an investment. Orders of repair parts such as an IC or any other semiconductor device can not be canceled. Once the approval is given after Inspection it can not be canceled and the customer, therefore, obliged to pay if want a force cancellation.

Repair (Only Part) Order Cancellation

If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.

Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you do not receive the product within the guaranteed time (45 business days not including 2-5 day processing) you can request a reshipment, and if not getting a response in 10 days you can ask for a complete refund(Must be 10 working days). If you received the wrong item you can request a refund or a reshipment. If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused and it’s original condition. (25% deduction is subject to case and individual).

• Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
• Your order did not arrive due to exceptional circumstances outside the control of Techyuga (i.e. not cleared by customs, delayed by a natural disaster).
• Other exceptional circumstances outside the control of techyuga.com You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by Emailing Us.

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. 

Repair Refund

MacBook or Smartphone of any kind or Laptop and Desktop or Tab of any kind is subject to repair and Once a part of a section of the motherboard, or body/hinge or any other part has been repaired or under repairing, it can not be undone, So Refund policy doesn’t applicable here.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different configuration or different quality. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorize you to do so.

Replacement or exchange is subject to discussion and techyuga departmental approval.