Shipping & Delivery

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Shipping & Delivery

*This Doesn’t Include Our 2-5 Business Day Processing Time.

Shipping & Delivery

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive contain your country.

How long does shipping take?
Estimated shipping time varies by location and can be longer than 10 days due to high demand. These are our estimates:

Shipping ETA

Shipping Type	Country	Estimated Time	Tracking Information
ePacket	Australia	13-20 days	Available
	Austria	15-35 Days	Available
	Belgium	21-40 days	Available
	Brazil	15-35 Days	Available
	Canada	16-26 days	Available
	Denmark	15-35 Days	Available
	Finland	15-35 Days	Available
	France*	15-35 Days	Available
	Germany	25-38 days	Available
	Greece	15-35 Days	Available
	Hong Kong	15-35 Days	Available
	Hungary	15-35 Days	Available
	Ireland	15-35 Days	Available
	Indonesia	15-35 Days	Available
	Israel	19-32 days	Available
	Italy	15-35 Days	Available
	Japan	15-35 Days	Available
	Korea	15-35 Days	Available
	Luxembourg	15-35 Days	Available
	Malaysia	15-35 Days	Available
	Mexico	15-35 Days	Available
	Netherlands	15-35 Days	Available
	New Zealand	15-35 Days	Available
	Norway	13-22 days	Available
	Poland	15-35 Days	Available
	Portugal	15-35 Days	Available
	Russia	14-23 days	Available
	Saudi Arabia	25-35 days	Available
	Singapore	15-35 Days	Available
	Spain	15-35 Days	Available
	Sweden	15-35 Days	Available
	Switzerland	15-35 Days	Available
	Thailand	15-35 Days	Available
	Turkey	15-35 Days	Available
	Ukraine	14-23 days	Available
	United Kingdom	15-35 Days	Available
	United States	12-20 days	Available
	Vietnam	15-35 Days	Available

Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please Email Us Or Talk To Us Via Live Chat.

Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please Email Us Or Talk To Us Via Live Chat.

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