*This Doesn’t Include Our 2-5 Business Day Processing Time.
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive contain your country.
How long does shipping take?
Estimated shipping time varies by location and can be longer than 10 days due to high demand. These are our estimates:
|Shipping Type||Country||Estimated Time||Tracking Information|
|Hong Kong||15-35 Days||Available|
|New Zealand||15-35 Days||Available|
|Saudi Arabia||25-35 days||Available|
|United Kingdom||15-35 Days||Available|
|United States||12-20 days||Available|
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please Email Us Or Talk To Us Via Live Chat.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please Email Us Or Talk To Us Via Live Chat.
Just fill out the form and our support team will get back to you right away.