Techyuga Warranty Information
Comprehensive Coverage for Repairs, Quality Assurance, and Peace of Mind
Scope of Warranty Coverage
- Parts and Repairs: Warranty is limited to the parts and/or services paid for. If parts were purchased, the warranty covers only the replacement of those parts. If both parts and repair services were purchased, the warranty covers:
- Labor costs for part replacement.
- Repairs related to the initial issue, except as outlined below.
All parts and repair services include a 30-day warranty covering only the replaced parts. This does not extend to subsequent damage to components not replaced.
Water Damage Service
Covers all parts and labor required to restore the device to full functionality, excluding:
- Water damage sensor replacement.
- Logic board repairs (if irreversibly damaged, the logic board cannot be repaired, and a refund will be issued minus return shipping costs).
Refund Policy:
- If the device cannot be repaired, payments (minus return shipping) will be refunded.
- Customers may opt to recycle the device if they do not wish to pay return shipping.
Warranty on Original Apple or OEM Parts
- Parts used by Techyuga meet strict OEM specifications, comparable to Apple-supplied components. However, as Apple does not manufacture parts, Techyuga does not claim its parts are “from Apple.”
Warranty Exclusions
The warranty does NOT cover:
Subsequent Damage:
- Damage caused after the repair (e.g., mishandling, drops, liquid exposure).
- Tampering with internal hardware or customer attempts at repair.
Pre-Existing Issues:
- Damage or performance issues unrelated to the repair.
- Frames with pre-existing bends, twists, or cracks.
- Water damage or jailbroken devices.
Software-Related Issues:
- Issues unrelated to the repair.
Consumables:
- Batteries, as they are considered consumable products.
Loss of Data:
- Customers are advised to back up their devices prior to repair.
Note: The warranty is valid only for the original customer and the specific device repaired. It is non-transferable.
Work Authorization and Service Waiver
By requesting repair services from Techyuga, you agree to the following:
Authorization and Release:
- Techyuga is authorized to perform repairs on your device.
- Techyuga is not an Authorized Service Provider (ASP) of Apple Inc. and is not affiliated with Apple Inc.
Data and Manufacturer Warranty:
- Techyuga is not liable for data loss during repairs. Customers are responsible for backing up their devices.
- Repairs may void the manufacturer’s warranty; Techyuga assumes no liability for this.
Condition Reporting:
- Customers must accurately describe the device’s condition. Any discrepancies may incur additional charges, to be discussed prior to further repairs.
Shipping Responsibility:
- Customers are responsible for ensuring the safe shipment of their devices to Techyuga. Techyuga bears no responsibility for transit damage.
Liability Limitations:
- If a device is damaged beyond its initial condition during repairs, Techyuga’s liability is limited to the cost of the repair or fair market value of the device.
Limited Warranty
Techyuga guarantees that parts and accessories provided are free of manufacturing defects during the warranty period. Coverage details:
- Duration: Lifetime of the device for the original owner.
- Remedies: At Techyuga’s discretion, defective parts will be repaired or replaced.
Exclusions:
- Altered or modified parts.
- Improper handling, misuse, or use of incompatible products.
- Claims after the warranty period or for devices repaired by third parties.
What We Don’t Cover
1. Frame damage from bending, twisting, or cracking after repair.
2. Water damage or subsequent drops.
3. Customer repair attempts.
4. Pre-repair conditions that make repair impossible:
- Non-working or damaged biometric sensors.
- Severe internal damage.
5. Battery replacements (considered consumables).
6. Loss of data resulting from repair attempts.
Irreparable Devices
If a device is irreparably damaged during repair, the customer is entitled to:
- A refurbished device of equal or greater value.
- A monetary equivalent of the device’s fair market value.
If no payment was made, the repair quote will be deducted from the replacement value.
Limitation of Liability
Techyuga’s liability is limited to the cost of repair or replacement. Techyuga is not responsible for:
- Indirect, consequential, or incidental damages.
- Loss of data, software, or revenue.
- Exceeding the total amounts paid for the parts or services.
Some jurisdictions may not allow exclusions of certain warranties or liabilities. In such cases, liability is limited to the extent permitted by law.
By choosing Techyuga, you acknowledge and accept these terms and conditions. For further assistance, please contact Techyuga HQ.
