Most of our customers who have recently upgraded to Windows 10 are facing “Windows 10 not recognizing headphones” with their computer. Which is really annoying, when you want to watch videos and play songs with your computer. So, we are going to help you to fix “Windows 10 not recognizing headphones” with three easy solutions. Okay, let’s start.
Windows 10 not recognizing headphones: Solution 1: Update Audio Driver
1. Press Win and X keys together. You will see a list of options, from which you will have to click on Device Manager.
2. In the Device Manager tab, expand Sound, Video and Game controllers by clicking on the same. Find your Audio Manager, right-click on it and click on Update Driver Software.
3. A new window will pop up. From there, Click on Search automatically for updated driver software and follow the on-screen instructions.
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Windows 10 not recognizing headphones: Solution 2: Change Default Sound Format:
1. Right-click on the volume icon that appears in the system tray. A list of options appears from which you will have to click on Playback devices.
2. A Sound window appears which has four different tabs. Click on Playback tab. A list of playback devices appears. Your default playback device will be the one with a green tick on it. Double click on it.
3. A new window will popup. From there, click on advanced tab. Click to pull down the menu in the Default format section and select any one of them.(There is no specific one that can be mentioned because this differs from system to system). After you have selected any one, click on “test” button to see how perfectly the sound is coming.
Windows 10 not recognizing headphones: Solution 2: Roll Back Headphone Driver
If updating your Headphone driver does not fix the issue, then you will have to try and roll back your driver software because sometimes it is the new software that is causing the problem and rolling back to the old version of the software fixes the issue. In Windows 10, you can roll back a driver software by following these steps:
1. Right-click on the volume icon that appears in the system tray. A list of options appears from which you will have to click on Playback devices.
2. Now double click on Communication Headphones.
3. A window appears, which has a general tab. Click on Properties which is seen under Controller Information.
4. Another window appears where you will have to switch to the Drivers tab.
5. Now click on Roll back driver button and follow the onscreen directions.
Any of the above-mentioned solutions should resolve the “Windows 10 not recognizing headphones” Issue. If none of these works for you, you may like to get help from our technical experts by creating a support ticket for free.
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Idea: Microsoft Community
